SciQuel: Science News Media App
Designed a user-friendly app to enhance accessibility and engagement with scientific content for users.
Role
UX Design Lead, UI/UX Designer
Company
Harvard Innovation Labs
Duration
In Continuous Development
Project Details
Process
Stage 1. Empathize
Competitive Analysis: To identify key competitors in the science news media industry, assess their strengths and weaknesses, and uncover trends and best practices, we conducted a comprehensive competitive analysis.
User Research: We conducted user research to understand the key features and functionalities that users desired in science news media platforms.
Key Observations
Design Elements: Users prefer a clean, modern design, with features such as dark mode and consistent design elements to enhance usability and visual appeal.
Usability and Navigation: Simplified, intuitive navigation is essential, supported by advanced search, personalized dashboards, and well-organized layouts, with clear categorization and easy access to recent reads.
Content Preferences: Visual and multimedia elements are valued for their ability to engage users and simplify complex topics.
Engagement and Community: Interactive features like quizzes boost engagement and understanding, while options for commenting, discussion boards, and social media sharing foster a strong user community.
Stage 2. Define
User Personas: Our team created two user personas to focus design decisions on real user needs, align team understanding, and ensure the product is user-centered and relevant.
Journey Maps: We built user journey maps in the development of the science news media app to visually understand user interactions, identify pain points, and align team efforts. This ensured that the design was user-centered, optimized for engagement, and continuously improved based on real user needs.
Stage 3. Ideate
Design Ideas
Clean & Modern Interface
SciQuel utilizes a minimalist design with a clean, modern aesthetic to ensure content is the focal point.
Dark Mode & Accessibility Options
SciQuel offers a dark mode and adjustable font sizes to ensure the app is user-friendly for a diverse audience. Additionally, the app provides subtitle options for video and audio content to improve accessibility. Users can also watch videos on the full screen if needed.
Customizable Content Feed
SciQuel allows users to personalize their content feed based on their scientific interests and preferred topics.
Engagement Features
SciQuel encourages user interaction and engagement through features like quizzes and comment sections for discussion. Additionally, users can easily highlight the parts they like and share content on their social media.
Multimedia Content Integration
SciQuel offers users various ways to engage with content, including articles, videos, audio, and photos, to provide a richer learning experience.
Information Architecture: We created information architecture to organize content logically, enhance usability, and support user navigation, ensuring a seamless and efficient user experience.
User Flow Diagram: To visually represent how the user moves through the app and show what happens at each step along the way, we crafted a user flow diagram.
Stage 4. Prototype
Wireframes: To visualize the product's structure and functionality, I created sketches and digital wireframes. This approach enabled early identification of usability issues, efficient iteration, and clear communication among stakeholders.
Typography & Color Palette
Logo Design
Prototypes
Stage 5. Test
Usability Tests & Results: We conducted two rounds of usability tests to identify issues and validate design decisions, ensuring the product effectively meets user needs. Each round involved five participants. After the first round, we analyzed the usability issues, developed new design solutions, and refined the prototypes. With the updated prototypes, we proceeded with the second round of testing.
First Round
⚠️ Issue 1: If users want to find their previous comments on the article page, they must scroll continuously until they locate them due to the absence of a straightforward method for accessing past comments.
🛠️ Solution: Implement a filter that enables users to easily find their previous comments.
⚠️ Issue 2: Users seek the ability to search for content by the author's name.
🛠️ Solution: Add a filter that allows users to search for content by authors' names.
⚠️ Issue 3: Users were required to enter their first and last names to create their accounts. However, participants disliked this because of privacy concerns and a preference for creating a unique identity.
🛠️ Solution: Modify the design to allow users to enter usernames.
⚠️ Issue 4: The app sent notifications when someone reacted to or replied to users' comments or when new content related to their interests was found. These were delivered via email or push notifications, with users able to toggle them on or off in the settings. However, there was no option to manage all notifications at once, requiring users to configure them individually, which was inconvenient.
🛠️ Solution: Install switches to turn email and push notifications on or off simultaneously.
Second Round
⚠️ Issue 1: After applying filters to search results, users had to click the filter icon again to view the active filters, which was inconvenient.
🛠️ Solution: Revise the design to display the applied filters prominently, allowing users to easily see which filters are active.
⚠️ Issue 2: On the content pages, the author's bio appeared at the end of the content. Users desired a way to access other works by the author directly if they found them interesting. They could only view this information by scrolling down, which was not immediately accessible.
🛠️ Solution: Revise the design to display the applied filters prominently, allowing users to easily see which filters are active.
Updated Prototypes