Read Skin: Beauty Ingredients Checker
Designed a user-friendly app that provides comprehensive information on beauty ingredients, helping users understand the products they use or plan to use.
Role
UI/UX Designer & Researcher
Company
Independent Project
Duration
2 months
Project Details
Process
Stage 1. Empathize
User Research: To gain insights into people's knowledge of cosmetic ingredients, the difficulties they experienced due to a lack of understanding, and the key features they desired in a cosmetic ingredient-checking app, I conducted thorough user research, including user interviews. Three potential users interested in skin health participated in the interviews.
Key Observations
Allergies & skin irritation: All three participants reported experiencing allergies and skin itchiness caused by cosmetics.
Lack of knowledge: Participants found it challenging to understand the role or function of each ingredient because the ingredients were not commonly encountered in everyday life, and they had no idea unless they worked in a chemistry-related field.
Different skin types: Individuals' different skin types and characteristics made it difficult for them to understand which ingredients were beneficial or harmful to their skin.
Stage 2. Define
User Personas: To design an app tailored to users' needs, behaviors, and preferences, I created user personas based on key observations from user research. These personas guided the prioritization of features and design elements, ensured that design decisions were user-centered, and facilitated a clear understanding of user needs throughout the design process.
Journey Maps: I crafted user journey maps to visualize and understand Read Skin's interactions with users from a user-centered perspective. These maps highlighted key pain points, clarified user needs, and identified opportunities for enhancing the user experience, ensuring that Read Skin effectively meets diverse user needs and delivers a positive and engaging experience.
Stage 3. Ideate
Design Ideas
Clear & user-friendly information
The app provides ingredient information in a clear and user-friendly way, helping users easily identify the beneficial and harmful ingredients in each cosmetic product.
Tailored information to skin types
The app categorizes skin types into five categories: normal, dry, oily, combination, and sensitive. Users can select their skin type to receive customized information.
Reliable product reviews
In the app, users can share their honest experiences with products and obtain helpful, valuable information from reviews by other users with similar skin conditions.
Information Architecture: I created an information architecture that organizes content and features to enhance usability, supports intuitive navigation, and ensures users can efficiently find and interact with the information they need.
Stage 4. Prototype
Wireframes: To visualize the product's structure and functionality, I created sketches and digital wireframes. This approach enabled early identification of usability issues, efficient iteration, and clear communication among stakeholders.
Typography & Color Palette
Prototypes
Stage 5. Test
Usability tests & results: Usability tests with prototypes are essential to the UX design process because they provide valuable insights, help create user-centered designs, and save time and resources by addressing issues early in the design phase. I conducted usability tests with three potential users who had participated in user research and identified three usability issues.
⚠️ Issue 1: The product images in the search tool (recently viewed) were relatively small, making them difficult to read. Users preferred larger images that were easier to view.
🛠️ Solution: Increase the size of product images to make them easier for users to view.
⚠️ Issue 2: When users attempted to find products that include or exclude specific ingredients, the absence of a 'Select All' button proved inconvenient, as they had to click on each ingredient individually.
🛠️ Solution: Add a 'Select All' button to enhance efficiency and ensure accessibility.
⚠️ Issue 3: Participants suggested manually typing product names to search for products and access information is cumbersome.
🛠️ Solution: Install a barcode scanning feature to streamline the process. Users can scan barcodes to access product information easily and efficiently.